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[jsanchez129]

Guys I have issue with my Ruckus ICX 7150-C12P, the Switch stopped working after a power outage & now all lights are blinking amber, already troubleshooting tothe below steps

1. Remove power from the switch.
2. Press and hold the Reset button while applying power to the switch.
3. After all the system LEDs flash amber, release the Reset button. but nothing happen, Please let me know a next step to fix it

[Imran_ruckus]

Hi @jsanchez129 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Based on the information you provided, it appears that your RUCKUS ICX-7150-C12P Switch may be stuck in a boot loop.

If performing a physical reset does not resolve the issue, the next step would be to perform a software recovery on the switch.

Please refer to the following RUCKUS Lennar Knowledge Base article for detailed recovery instructions:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

Please follow the steps outlined in the article and let me know if you encounter any issues or need assistance at any point during the recovery process.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support