No power

[Tiamemachine]

I'm not to sure who the builder is. I just moved in a month ago. 

[Tiamemachine]

I had NV engery come out and switch it back to there engery. I also had them look at the unit to see if they knew anything about it. They said that the
unit must of just went out. Everything else in the home is good. Nothing else I the home went out. 

Attached you will find the pics. 

 

 

[Tiamemachine]

I did what you asked and tried to follow link that you provided for the reset and I was unable to do that. I can't and don't understand the process. I am not a coder and don't understand coding. I need some one to call me or help me. This is the worst customer service I have ever had to deal with in my entire life. You don't make it easy.