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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Re: No power

Tiamemachine
New Contributor

‎10-27-2023 01:32 PM

I'm not to sure who the builder is. I just moved in a month ago. 

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2 REPLIES 2

Tiamemachine
New Contributor

‎10-28-2023 07:17 AM

I had NV engery come out and switch it back to there engery. I also had them look at the unit to see if they knew anything about it. They said that the
unit must of just went out. Everything else in the home is good. Nothing else I the home went out. 
 
Attached you will find the pics. 
20231027_131102.jpg

 

20231027_131454.jpg

 

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Tiamemachine
New Contributor
In response to Tiamemachine

‎10-30-2023 05:09 PM

I did what you asked and tried to follow link that you provided for the reset and I was unable to do that. I can't and don't understand the process. I am not a coder and don't understand coding. I need some one to call me or help me. This is the worst customer service I have ever had to deal with in my entire life. You don't make it easy. 

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