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RUCKUS Community Forums will be set to READ-ONLY mode starting Sunday, August 9 at 6 PM EDT / 3 PM PDT while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 10-17.

 

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Re: ICX7150-C12P -2X1G - No Connectivity to the switch

dtorc001
New Contributor

‎02-12-2026 10:51 AM

I am unable to open session in putty when connected to this switch for my home. Any suggestions? I followed https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...but can;t get passed D

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5 REPLIES 5

pinky_ruckus
Valued Contributor III

‎02-23-2026 05:24 AM

Hi @dtorc001 ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

 

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

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