ICX7150-C12 & R510 Access Point Wi-Fi speeds with AT&T 1Gb Service

[steved1951]

As an update to my previous post, here is more information.

We purchased a Lennar home in the Folsom Ranch community in Folsom, CA, in July of 2019. The house was outfit by Amazon as a “smart home” that included the Ruckus ICX7150-C12 switch and two R510 Access Points. In addition to this, we contracted with AT&T for 1GB Internet service delivered over fiber to a BGW210-700 Internet router. 

The switch is connected directly to the router over Ethernet, and the switch is connected to the two WAP’s, also via Ethernet. The download speed at the router is 884 Mbps. The download speed at the Ruckus Switch is 831 Mbps.

Since Lennar failed to wire the house with Ethernet, other than the wiring from the Switch to the WAP’s, all other traffic is delivered via the two WAP’s – one on the first floor ceiling and one on the second floor ceiling.

Wireless signals within the house measure as high as 425 Mbps and as low as 250 Mbps, depending on line of site and location from either of the two WAP’s. The office on the first floor which contains the two high-end laptops, which happens to be down the hall and in another room, measures one of the lowest speeds at 261 Mbps.

With the advent of smart-tv’s and streaming devices, download speed in other areas of the house, like the family room, loft, etc., is as important as the office location.

The basic question is: what is the fastest speed that the R510 is capable of, and is there any alternative for reaching places that out of the line of site? Are there alternatives to the R510 that could produce higher WiFi signals throughout the house?

[pinky_ruckus]

Hello @steved1951 ,

Thank you for the response

I completely understand your concern and can see how challenging this situation must be. 

I understand that you're looking to upgrade your Wireless AP model. However, we highly recommend the Ruckus R510 for Lennar Home users.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[steved1951]

As we close out this session, I wanted to ask you for one last piece of information: Do you have contact information for the relevant departments/people at Amazon and Lennar?

Thanks for your help, support and patience.

[pinky_ruckus]

Hello @steved1951 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @steved1951 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @steved1951 ,

Thank you for the response.

Apologies, effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email or remote session. We will be exclusively supporting customers via this community forum support model only.

This forum is on best best-effort support   .

We recommend that you seek outside help or a technician as we do not have access to Lennar or Amazon details

RUCKUS does not have any support team of technicians to support on-site for Lennar Homes.

Thank you again for your patience and understanding. 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.