How to change Network Name from Lennar-XXXXXXX (2nd Owner)

[FAQ-Lennar]

I have run into a similar situation. Moved in to a new lennar home as 2nd owner. The Lennar-****** already existed but despite me using the password present in the sticker, it said failed internet. I did have my internet provider move my fios service to the new house and connected the router with the mesh. Still no internet. Just 3 configure me networks and one Lennar-****** network. 

I just factory reseted all the APs and the main ruckus in the garage and now even the Lennar-****** has disappeared. How do I make this work?

[Imran_ruckus]

Hi @FAQ-Lennar 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[FAQ-Lennar]

Hello

I had to hire someone for in-person evaluation. They had to switch the wiring and reset multiple times. My fios router still cannot accommodate one AP for the loft as there are no ethernet ports available but at least everything else is working for now.

I wonder if it would be helpful for the future residents to have at least video or phone conferencing options for such complex cases rather than having to hire someone from outside. 

[Imran_ruckus]

Hi @FAQ-Lennar 

Thank you for the response and the update.

Glad to know that it is now working.

If all the ports are accommodated, you can connect a small normal switch. If you need only 2 outlets, the best way is to use an ethernet splitter with 2 outlets. Please refer to the below screenshots for the same.

Basic switch with 5 ports:

Ethernet splitter with 2 outlets:

Hope this helps. 

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.