RUCKUS Ethernet Connection Issues

[ThomasW]

We own a Lennar home with a Ruckus box installed. We also have AT&T Fiber Internet. For the last 4 years we've refrained from using the Ruckus internet and opted to using the AT&T Router specifically due to connection issues. We run ethernet into a computer and have no problem connecting to internet on the Ruckus. However, when we attempt to connect to online game servers, and call servers, such as discord, we fail almost every time to connect. I just now got into the Unleashed Dashboard which shoes both AP's connected in the house, however it only shows we have wireless connections status and none wired connection when the ethernet that runs into the pc is directly connect to the ruckus box. We've gotten this far and need help!

[Imran_ruckus]

Hello @kashmalabaloch0 

Greetings!!!

I hope this message finds you well.

Thank you for your valuable suggestion. We sincerely appreciate the time and assistance you've provided.

Please don't hesitate to contact us with any further queries or concerns regarding RUCKUS Lennar Home setups.

Once again, thank you for your time and support.

Best regards,

Imran Sanadi 

RUCKUS Lennar Home Community