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R650 Inconsistent Performance

dhp
New Contributor

I installed an R650 today, set it up, configured the PoE to at, everything looks good, but its like its working 50% of the time. Not a part of a system yet, just a single AP by itself, but its like flipping a coin whether webpages load or not. everything else in the network setup has been tested up to the AP to be performing perfectly.

Firmware is 200.10.10.5.229

3 REPLIES 3

Imran_ruckus
Moderator
Moderator

Hi @dhp 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

dhp
New Contributor

Issue was determined to be with Apple devices, updated firmware to recommended latest version based on other threads and issue was resolved.

Hi @dhp 

Thank you for the response.

Great!!! Good to know that the issue is now resolved.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.