RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
07-14-2023 07:06 PM
Hi,
I called customer service to request an RMA but they referred me to the community page to get an engineer approval. Can I please receive help with my access point?
We have an R510 unleashed access point in our house along with a ICX 7150-C12P. We just had very bad weather in IL within our area and we encountered a power outage causing the switch & AP to shut off. The switch seems to be in working condition as our modem/router are turned on. I have read through all the forums and tested all the troubleshooting methods I was able to source with no success in powering the AP on. Looking forward to help.
Thank you!
07-28-2023 06:36 PM
Hi Imran,
Thank you for the instructions. Apologies for the delay, I will work on uploading this information to pursue next steps.
Thank you
