Power outage

[Ka]

Currently living in Lennar home.  Power outage seemed to turn off the ruckus R510.  Its is currently mounted on the ceiling.   How do you remove the AP and or restart it?   Please advise.  

[Jayavidhya]

Hi @Ka 

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Also please share the image of the switch and the access points showing the LED status and the cable connections of the devices.

Here is where you can upload the image/photo :

you can also drag it to the chat

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Ka]

No option to post picture.  The LED lights are off.   How to remove AP from ceiling?

[Jayavidhya]

Hi @Ka 

Please login to the ruckus account before uploading the images.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Ka]

lights are not on.   Unable to detach from ceiling.