R510 Member AP Solid Red PWR After Failed Firmware Update – Request RMA

[Jim43]

Hello, my member AP is stuck on solid red. I have unplugged the PoE for 5 minutes, pushed the reset button until the lights blinked (about 30 seconds), and also tried changing the output port on the switch and restarting the switch. I also tried plugging the unit into the wall. Sometimes it will have a green light on the power light and a lashing CTL for a bit, but it always reverts back to a solid red light. Can I be sent a new unit, or is there something else I can do?