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R510 Constant Disconnection

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Jsphtn8
New Contributor

‎06-07-2025 10:42 AM

Hi, i have a lennar home with R510 setup. I have been getting constant and random disconnection of wifi for all devices? Any troubleshooting guide?

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Imran_ruckus
Community Manager
Community Manager
In response to Jsphtn8

‎06-11-2025 05:32 AM

Hi @Jsphtn8 

Greetings!

Thank you for your response and the update.

The AT&T settings appear to be in order. At this stage, I recommend performing a factory reset of your Access Points.

You can refer to the following RUCKUS Lennar Knowledge Base article for detailed instructions on how to complete the factory reset process:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the...

Please feel free to reach out if you require any assistance during the process.

Thank you once again for your patience and understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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Imran_ruckus
Community Manager
Community Manager
In response to Jsphtn8

‎06-16-2025 05:51 AM

Hi @Jsphtn8 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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