R370 using Unleashed: Amber/Orange Blinking

[Morgan_Chew]

I have four Access points in an unleashed network, one is a R650 while the other three are R370s.

The R370s are still blinking Amber/Orange, despite having clients connected to it and being visible on the unleashed dashboard with no issues seen from it.

[Imran_ruckus]

Hi @Morgan_Chew 

Greetings!!!

Thank you for reaching out to the RUCKUS Community Forums. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that your RUCKUS R370 Access Point has Amber LED despite having the devices/clients connected.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Please note that the LED corresponding to a specific Access Point or nearest to client device will turn green when clients are successfully connected to it.

Could you please share a picture of the LED status for further verification?

For your reference, please review the articles below for detailed information on LED behavior:

https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Ruckus-AP-LED-indicator-meaning/m-p/67848#:....

Additionally, refer to page 2 of the document below (Table 2: R370 LED Signals):
https://docs.vistancenetworks.com/bundle/R370_AP_QSG-800-73580-001_RevF_20260123/resource/R370_AP_QS...

Kindly provide the requested details at your convenience so we can assist you further.

Thank you again for your cooperation.

Best regards,

Imran Sanadi

RUCKUS | Community Forums Support

[Morgan_Chew · Accepted solution]

Hi Imran, I managed to resolve this by factory resetting the AP but thank you for your reply

[Imran_ruckus]

Hi @Morgan_Chew 

Thank you for your response.

That’s great to hear! I’m glad the issue has been resolved.

We truly appreciate your time and patience throughout this case.
Thank you once again for reaching out to the RUCKUS Lennar Home Community. Should you have any further questions or need assistance in the future, please don’t hesitate to contact us.

Wishing you a wonderful day ahead!

If your issue has been fully addressed, please click the Kudos button and mark the responses as an Accepted Solutions.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support