R320 not working

[T_Floyd]

Changed modem recently, and R320 stop working.

[Imran_ruckus]

Hi @T_Floyd 

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

Apologies for the delayed response.

Thank you for the detailed information you shared,

From the case description, I could understand that your RUCKUS setup is not working after changing Modem from your ISP (Internet Service Provider).

Please make sure, you need Router or Modem-Router combo from your ISP (Internet Service Provider) connected to the ICX-7150-C12P switch. And from the 12 Switch ports, you could connect your devices such as Access Points, smart devices, wired ethernet cables for your laptop/PC, etc., It doesn’t work only with Modem. The connection must be from a Router or Modem-Router combo device.  RUCKUS only has a Switch and Access Point in the Lennar home setup.

Please refer to the short guide link below about how to connect the devices:

Most common Setups for Lennar homes users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Please check and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.