Powers on. Reset didn't fix. Hotspots are not powered on. ICX7150-C12P

[Br0Br0]

Need repair replacement steps

[Br0Br0]

[Br0Br0]

Tried reset. About 30 minutes later all lights are flashing except pwr light, it stays solid. Should I attempt another reset at this point while still flashing?

[Imran_ruckus]

Hi @Br0Br0 

Thank you for the update.

Please try performing multiple hard resets on the switch. If the hard reset does not resolve the issue, please proceed with a software recovery as outlined in the same Knowledge Base article.

Kindly let me know if you encounter any issues or need assistance at any stage during the process.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Br0Br0]

Anyone know how to send in for repair and cost? Submitted a ticket and it was closed, phone or text support not supported.

Sys light is yellow, pwr light is green.

[Imran_ruckus]

Hi @Br0Br0 

Thank you for the response.

Please share the information requested in my previous response.

Thank you again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support