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Powers on. Reset didn't fix. Hotspots are not powered on. ICX7150-C12P

Br0Br0
New Contributor
Need repair replacement steps
1 ACCEPTED SOLUTION

Hi @Br0Br0 

Thank you for the update.

Based on the image you shared, the amber (orange) LED on the RUCKUS ICX-7150-C12P switch indicates that the device is currently stuck in boot mode.

Please refer to the RUCKUS Lennar Knowledge Base self-help article below for detailed steps on troubleshooting this issue:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

Kindly follow the troubleshooting steps outlined in the article, and let me know if you encounter any issues or need assistance at any stage during the process.

Thank you again for your patience and understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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15 REPLIES 15

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Br0Br0
New Contributor

Tried reset. About 30 minutes later all lights are flashing except pwr light, it stays solid. Should I attempt another reset at this point while still flashing?

Hi @Br0Br0 

Thank you for the update.

Please try performing multiple hard resets on the switch. If the hard reset does not resolve the issue, please proceed with a software recovery as outlined in the same Knowledge Base article.

Kindly let me know if you encounter any issues or need assistance at any stage during the process.

Thank you again for your patience and understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Hi @Br0Br0 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

So far reset hasn't worked, will try few more times. Will look into software update this weekend, looks complicated. Don't know much about networking. RMA repair would be easier.