Hi team,
This seems to be a common problem and I've already been communicating on separate threads. However, the team specifically told me to create my own thread since the previous one has been closed.
Here are the references from the previous discussions (https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/After-power-outage-no-WiFi-f...). Previously speaking to @Imran_ruckus.
To summarize, my switch no longer works after a power outage. It's been 3 months and I have not been able to get this troubleshoot to work. Can someone please help send a replacement switch? With my laptop I cannot download the necessary software, and I have all connections aligned but cannot proceed further. This has been a frustrating process and hope that the support team can assist
