Power outage, loss power to 3 Ruckus APs

[Clueless17]

Loss power to my 3 ruckus APs during a power outage. Currently no lights on any of my access points. How do I restore power, and then connection?

[Clueless17]

Since I don't have a computer I was unable to resolve the issue. The box is fried and I need to find another mesh service. 

Thanks

[Imran_ruckus]

Hi @Clueless17 

Thank you for the response and the update.

Apologies for the inconvenience. Let me help you.

Before I help you, could you please let me know what is the current light status of the RUCKUS Switch?

Please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Clueless17 

Thank you for the response and the update.

Apologies for the inconvenience. Let me help you.

Before I help you, could you please let me know what is the current light status of the RUCKUS Switch?

Please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Clueless17 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community