Power outage caused rukus system to no longer work

[jcsny18]

As stated above a power outage caused my system to no longer work I've scored this forum trying to reboot my APs and have even attempted to access and troubleshoot the ICX box. I've hit a roadblock as none of the passwords or usernames working, I am unsure of how to use the other methods to gain access to the unleashed browser, and terminal prompts using my MAC haven't gotten me anywhere. I am not able to connect via a wired connection and am using

My ICX IP address is 192.168.1.211 according to 3rd party IP scan apps

[jcsny18]

I am using a Macbook the terminal readers you gave above are only compatible with Microsoft OS. but regardless here are the pictures you requested.

[Imran_ruckus]

Hi @jcsny18 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

Could you please perform an IP Scan and try to browse your ICX-7150-C12P Switch IP address on a web browser? Once you get your Switch IP address please try to log in and confirm.

You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address. 

As mentioned, try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[jcsny18]

I am able to get to the login page now but none of the aformentioned password user name combinations work

[Imran_ruckus]

Hi @jcsny18 

Thank you for the response and the information you shared. 

Please try to log in with Switch default credentials with the combination shown below:

Username: super

Password: sp-admin

Also, try different combinations as shown in the below screenshot:

Please check and confirm and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[jcsny18]

none of those combinations work as stated before