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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
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11-24-2022 05:09 AM
Hello. Power went out the other day. The Ruckus switch seems to be powered on, but the WAPs on each floor will not power on. It appears that other members are experiencing similar issues. My lap top does not have a Ethernet cable port to perform maintenance on the switch. Please advise.
11-24-2022 08:25 AM
Hi @Red
If that does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted so in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
1-We need to access (physical) using one of the cables to the ICX-7150C12P mentioned on the below guide:
How to console in the ICX-7150-12cp
Once we are there, we can try to boot up the unit using the following commands:
Boot_primary or Boot_secondary
If that step does not work Software recovery needs to be applied
Here is the guide:
Also there are some adapters that you can use to create the connection between your PC and Switch here is a reference:
Best Regards
Fernando Vasquez
11-24-2022 08:58 AM - edited 11-24-2022 09:01 AM
Hi @Red
Please create your own post to have a smooth communication and guide you properly based on the issue with your switch
Best Regards
Fernando Vasquez
