Power Outage - Wireless Access Points not working

[Mbar21]

We had a power outage and our wireless access points are no longer working. Lights are completely off and the wifi is not showing up as an option. We tried following the steps in other forum posts but have not been able to get it working. Is there a technician that can be sent out to fix this please? 

[tnguy521]

Hello, I'm having the same exact issue.  I'm replying based on your questions above.  Please advise. 

1.)SYST is green and PWR is green.  

2.) 2 access points (1 downstairs and 1 upstairs)

[Mbar21]

There are (I think) 4 access points, i'm not sure. 

[Mbar21]

The amber/green lights are flashing, as shown in the pictures i just sent. 

[Mbar21]

Hello? is anybody monitoring this forum?

[Imran_ruckus]

Hi @Mbar21 

Greetings of the day!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

As we can see there from the picture you shared, amber lights are flashing on the Switch.

Please follow the below steps in order to fix this issue:

First, we will try to reset the Switch as described below:

1. Please try to disconnect from the Power outlet the ICX-7150 and reconnect.

2. Please try to press the reset button using a paper click or a small stick 

• Remove power from the switch.
• Press and hold the Reset button while applying power to the switch.
• After all the system LEDs flash amber, release the Reset button.

Below is the Guide and Videos link for your reference:

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4

IF RESET DOESN’T WORK: Please follow the below steps.

If the reset does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.

3. We must get console access to the ICX-7150-C12P Switch as mentioned in the steps from the guide below:

How to console in the ICX-7150-C12P: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Below are the Guide and Video Link to perform the Software recovery process:

Please refer to the below guide and Video link: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Video Link: https://www.youtube.com/watch?v=Ql22blH_CGo

Please let us know once you finish this process. So that we could assist you in upgrading your Switch to the latest stable version to avoid these issues in the future.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.