12-28-2022 12:37 PM
PoE has failed. The access points are no longer working. Ring doorbell has no power.
12-28-2022 12:52 PM
Hi @pjdalilis
Hope you are doing well!
1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?
2-Make sure it is plugged into a well-known outlet/power source
Best Regards
Fernando Vasquez
12-29-2022 11:33 PM - edited 12-29-2022 11:35 PM
Hi, This happened to me as well. On my ruckus, I can see syst led in orange color and pwr led in green color. My access points are not flashing at all. I tried resetting and replugged power cable for ruckus but no luck. Under the status section nine of the Leda are on.
12-30-2022 05:31 AM
Hi @erameshbab
Basically, due the power outage/ power spike the switch went to a state that we called (boot-mode) that is not able to boot up properly.
That does not mean is broken or need to be replace 'in some cases'
1-Please try to disconnect from the Power outlet the ICX-7150 and reconnected.
2-Please try to press the reset button using a paper click or a small stick
Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4
If that does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted so in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
3-We need to access (physical) using one of the cables to the ICX-7150C12P mentioned on the below guide:
How to console in the ICX-7150-12cp
Once we are there, we can try to boot up the unit using the following commands:
Boot_primary or Boot_secondary
If that step does not work Software recovery needs to be applied
Here is the guide:
Video Link: https://www.youtube.com/watch?v=Ql22blH_CGo
Best Regards
Fernando Vasquez