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PoE/LAN ports failed after power outage

hatakikome
New Contributor

Hello. I also had a power outage and experienced the same issue. The Ruckus is configured correctly based on the first link provided. I get a steady amber light on "SYST" indicator. The port connected to the router has no data activity and all of the APs have no power. I tried a hard reset and that also did not work. Seems the board that connects the ports is fried from the power outage?

7 REPLIES 7

hatakikome
New Contributor

I have a icx 7150-c12p

Hi @hatakikome 

 

Greetings of the day,

 

On your switch while it's plugged into the outlet, do you see any lights in your PWR ? (Amber or green) Please let us know which lights are on? 

 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

 

Here is where you can upload the image/photo :

 

you can also drag it to the chat.

 

Best regards,

Jayavidhya

Lennar Home Community

PWR light is green

Forgive me for stating your response times are too slow. Do you have a solution? Do I need to buy a new switch? Can it be replaced under warranty? Your promptness is appreciated. Thank you.