Had a brief power outage and this is all I’m getting. I’ve unplugged for a minute and plugged it back in as well as put a pin in the reset button to reset it and it doesn’t seem to resolve it. Tried calling Ruckus customer service and they don’t offer phone support any longer. Please help. Thanks in advance for any advice or a solution.
Hi @RL88
Greetings!!!
Thank you for the response and the update.
We suggest using a Windows Laptop/PC if you have one. As these applications cannot be installed on a MAC device. If you don’t have a Windows machine, please check the below process for MAC.
Could you please let me know if you have a Switch IP address?
You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address.
Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.
https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)
Once you confirm the Switch IP Address, please try to access the CLI as mentioned in the other guide and below.
Please try to access your Switch via CLI (SSH or Telnet).
If you have a MAC device, please try the below process. (Also mentioned in the CLI link shared previously and please refer to the below screenshot)
Example "open terminal":
Telnet:
nc 10.0.0.132 23 (format- nc <ip of switch> 23)
OR
SSH:
ssh admin@10.0.0.132
ssh super@10.0.0.132
Passwords can be: Lennar or sp-admin or Ruckus1 or other default passwords shared below.
Accessing CLI on MAC:
Please share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
I type that in and nothing happens...
Hi @RL88
Thank you for the response and the information.
Could you please try accessing CLI using ssh option as well?
SSH:
ssh admin@10.0.0.132
ssh super@10.0.0.132
Passwords can be: Lennar or sp-admin or Ruckus1 or other default passwords shared below.
Could you please confirm, if you are able to access the Switch dashboard shown in the below screenshot and able to login?
Please confirm and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Imran,
Here is the latest. I was able to type in IP of switch and then log in with my credentials. Here are the screen shots.
