After the storm, the only wall jack that works is the one that the switch is directly connected to in the Cat5e patch panel. I found the post below and realized that there was a similar situation with SPR so I followed the directions and now the switch shows SPS.
I also noticed the Unleashed admin portal shows 0 switches. I am not sure if this was the same before the storm.
Both access points seem to be working ok, but only 1 wall jack works at a time. Please advise.
telnet@ICX7150-C12 Switch#show version
Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
UNIT 1: compiled on Nov 20 2018 at 00:09:55 labeled as SPS08080d
(25968884 bytes) from Primary SPS08080d.bin
SW: Version 08.0.80dT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)
Compiled on Thu Nov 15 12:59:22 2018
telnet@ICX7150-C12 Switch#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)
Compressed Sec Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)
Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225
Code Flash Free Space = 1204998144
Screenshot from admin portal:
1 ACCEPTED SOLUTION
Hi @Iceman
Greetings!!!
Thank you for your recent communication and the provided information.
From the screenshot you shared, the RUCKUS Switch is not added into the Unleashed system. Since the Switch has not been integrated into the Unleashed system, please follow the outlined procedure below to manually add
**Switch Configuration:**
1. Ensure that management approval is enabled on the Switch.
**Access Points (Unleashed) Configuration:** (Refer to the below steps and screenshots)
1. Access the Unleashed dashboard.
2. Navigate to the "Add" function on the dashboard.
3. Enter the IP address and password for the ICX switch (ICX-7150-C12P). This IP address is the same one used to access the Switch CLI.
4. Use the same username and password for Switch authentication as you would for accessing the Switch via web or CLI (e.g., Putty).
5. Data synchronization may take several minutes. Once completed, the status should indicate "connected" on the dashboard.
Please review the dashboard post-synchronization to ensure the Switch has been successfully integrated.
Should you have any questions or require further assistance, feel free to reach out.
Thank you once again for your attention to this matter.
Best regards,
Imran Sanadi
RUCKUS, Lennar Home Community
Hello @Iceman ,
Greetings!
Thank you for sharing the response.
Could you please share the image of the status of the switch in the unleashed app as mentioned below.
Please let us know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
Hi @Iceman
Greetings!!!
Thank you for contacting Lennar Home Community.
Hope you are doing well!!!
Thank you for the detailed information you shared.
Apologies for the inconvenience.
To assist you further, please log in to your Unleashed system on a LAPTOP WEB BROWSER using the Master AP IP Address OR https://unleashed.ruckuswireless.com/ and share a screenshot showing the below information.
Please make sure you are connected to the RUCKUS Wi-Fi Network to access the same.
If you can’t access using the above link and don’t know the IP Address of the Access Points. Please refer to the below guide to find the IP Address of the Access Point to get the requested information.
You should see the below-Unleashed dashboard after finding the IP Address of the AP. Try to log in
Please check, and help us with the above-requested information and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Hi @Iceman
Greetings!!!
Thank you for your recent communication and the provided information.
From the screenshot you shared, the RUCKUS Switch is not added into the Unleashed system. Since the Switch has not been integrated into the Unleashed system, please follow the outlined procedure below to manually add
**Switch Configuration:**
1. Ensure that management approval is enabled on the Switch.
**Access Points (Unleashed) Configuration:** (Refer to the below steps and screenshots)
1. Access the Unleashed dashboard.
2. Navigate to the "Add" function on the dashboard.
3. Enter the IP address and password for the ICX switch (ICX-7150-C12P). This IP address is the same one used to access the Switch CLI.
4. Use the same username and password for Switch authentication as you would for accessing the Switch via web or CLI (e.g., Putty).
5. Data synchronization may take several minutes. Once completed, the status should indicate "connected" on the dashboard.
Please review the dashboard post-synchronization to ensure the Switch has been successfully integrated.
Should you have any questions or require further assistance, feel free to reach out.
Thank you once again for your attention to this matter.
Best regards,
Imran Sanadi
RUCKUS, Lennar Home Community
