Not connected to Unleashed network

[sloppy19]

After some time I am logging into my Ruckus Unleasehed app as my network has been acting funny.  When I open the app and click "manage" I am taken to the login screen.  I enter my credentials as I have in the past and recieve an error message "you are not connected to Unleased network.  Go to Settings".  I am connected to the appropriate wifi network as I always have.  I read through the community but the suggestions are hard to follow as I am not very tech savy.  I need to know how I can get access back to the unleashed network ASAP