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Not Connected to Unleashed Network

track900
New Contributor

I know this was discussed several months ago, but those resolutions don’t seem to be working for me. I recently noticed many of our smart devices (lights, garage door opener, Ring cams) are constantly falling offline. When I try to log on to the Unleashed App I get “You are not connected to Unleashed network.” Our internet still works, but the gateway rather than the APs appear to providing the signal. The status lights on the APs appear normal. All appropriately solid green or black. The recommended solution of changing login destination to an IP Address isn’t working. I can only find two IP Addresses on my phone.

IP ADDRESS 192.168.0.47

and

ROUTER 192.168.0.1

And neither one of these seem to get me anywhere.

Any help would be greatly appreciated!

Thank You

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