No power to ruckus after hurricane

[Multop]

Hello I’m in a lennar home in Houston. After we got power back the ruckus will not power up. I have tried plugging it into another plug. It was plugged into a surge protector during the outage. 

[bullseyeward3]

I'm having similar issue post hurricane except my device is stuck and won't boot up.  Honestly haven't received much assistance in the way of actionable help on this forum.  I tried calling local company repping this equipment but haven't successfully found a solution.  

[Imran_ruckus]

Hello @bullseyeward3 

Greetings!

Thank you for reaching out to RUCKUS Lennar Home Community.

I hope this message finds you well.

Regarding the case raised by @Multop, it has now been closed. To prevent any confusion with previous posts, please create a new post here on the RUCKUS Lennar Support detailing the specific problem you are experiencing. Include a thorough description of the network issue and any troubleshooting steps you have already taken. This will enable us to provide you with accurate guidance and support.

Thank you once again for your understanding.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community