No power going to access points

[fedduane]

I don't have any power in my access points or going through any other ethernet cables

[fedduane]

the three black cables to the right are flashing amber and the first white cable to the left of the black cables is flashing green.  none of the other cables have blinking lights.

[fedduane]

[Imran_ruckus]

Hi @fedduane 

Thank you for your response and the update.

Based on the switch LED status and cable connections shown in your photos, the RUCKUS Switch appears to be functioning normally.

However, it is possible that the switch ports have entered a disabled state, which would prevent them from supplying power to the Access Points (APs).

As a first step, please disconnect the Ethernet cables connected to the APs from their current switch ports and reconnect them to any other available ports between 1 and 12 (refer to the screenshot below). Once completed, please check whether the APs receive power.

If the APs still do not power on, the switch ports may need to be re-enabled. Please refer to the following RUCKUS Lennar Knowledge Base self-help article for instructions:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/NO-Power-on-Access-Points-an...

Please follow the steps in the article and let me know how it goes. If you encounter any issues or need assistance at any point during the process, I will be happy to help.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @fedduane 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @fedduane 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support