Solved: RUCKUS Forums - No power and no led lights to Ruckus ICX-7150-C12P... - Page 2

WJFrancis · ‎11-02-2025

Hi..... I have no power and led lights on my ICX-7150-C12P. The socket is working fine. Tried to reset at power up but as there is no power up nothing happens. Help please

WJFrancis · ‎11-05-2025

Hi Imran....thanks for responding. The Ruckus is way over specified for the job that we need. I can't understand why Lennar installed a $300 device. We are simply using it to power an Access Point that needs POE (Power over ethernet). So for $40 Amazon delivered the TP-Link TL-SG1005P with four POE switches. It's plug and play, powered the access point, problem solved. Many thanks for picking up on this issue.

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Imran_ruckus · ‎11-07-2025

Hi @WJFrancis

Thank you for your response and the update.

I’m glad to hear that the Access Points are working with your new device.

However, I would like to inform you that if your RUCKUS Switch is confirmed to be non-functional, we can proceed with a replacement. To move forward, please upload a video of the switch to the Google Drive link I shared in one of my previous responses.

Once the video is submitted, we will verify and initiate the replacement process.
Please let me know if you would like to proceed.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Imran_ruckus · ‎11-10-2025

Hi @WJFrancis

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

No power and no led lights to Ruckus ICX-7150-C12P - socket ok. Reset has no effect