Solved: RUCKUS Forums - No internet connection after connecting to Wifi - Page 2

mattdez · ‎12-25-2025

I have multiple devices that will connect to my WIFI network but are not assigned an IP address and cannot connect to the internet along with a few devices that are randomly dropped from the internet but still connected to the wireless network. Currently, there are 41 devices on my network and 4 do not have IP address.

I already accessed the command line interface and ensured I am in switching mode running version SPS08090d.bin.

I have confirmed all lights are present on the switch and WIFI access points as well with no amber lights. I have also completed multiple factory resets on the switch.

Imran_ruckus · ‎12-26-2025

Hi @mattdez

Greetings!!!

Thank you for the response and the detailed information.

Based on the cabling and the current LED status, the RUCKUS Switch appears to be in a normal state. However, please try unplugging the three Ethernet cables from their current switch ports and reconnecting them to any other available ports within the 1–12 range (refer to the screenshot below). Once completed, please check the internet stability.

Let me know how it goes.

Thank you for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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