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Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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No data going through WiFi. Only hardwire has full connection

Hanest08
New Contributor

‎05-21-2024 04:46 PM

Hello, we had a very bad storm last week in Houston Texas and had a power outage for a few hours last Thursday. Since then, I can not get any data response from the WiFi system. I have a lennar home with the ruckus ICX 7150 C12P system. Phones and devices show full WiFi connection but no data going to devises. The hard wired devises to work fine. The WiFi extenders all have green lights. Any idea how I can fix this? 

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pinky_ruckus
Valued Contributor III
In response to Hanest08

‎06-10-2024 08:18 AM

Hello @Hanest08 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

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