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No Devices Connected after ICX7150-C12 rest Power Outage

SG
New Contributor

How do I connect the Ruckus AP devices after resetting the ICX150-C12.  I have been having issues since a power outage occurred when I was out of town. 

17 REPLIES 17

SG
New Contributor

20230602_155432.jpg

SG
New Contributor

My unleashed dashboard still say switches disconnected.

Hi @SG 

 

Greetings of the day,

 

For detailed understanding of the issue, please let us know the LED status of the switch and the access points using the below guide.

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

 

Please confirm how many access points are connected to the switch.

 

Also please share the image showing the status of the switch in the unleashed app.

 

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community