New homeowner trying to reset access points

[nfer825]

Hello, I purchased my home (built in 2020) from the original owner who had Ruckus set up by installers. They did not leave me any instructions and I am trying to factory reset and reset my 2 access points upstairs & downstairs. The 2.4 GHz and 5 GHz are both solid orange. 

[csyb23]

Hi! I'm in the same situation you describe in your post. Just curious if you got things working and what did you end up doing? 

[Jayavidhya]

Hi @csyb23 

Greetings of the day,

To avoid confusion with posts, please create a new case and provide the detailed description of the issue so that we can guide you properly.

Best regards,

Jayavidhya

Lennar Home Community