New WiFi service

[Mogonzalez80]

I have a new router with a different speed and wanted to update my ruckus with the new WiFi information but we have been unsuccessful. Is there a way to do that so the extender can launch all throughout the house?

[pinky_ruckus]

Hello @Mogonzalez80 ,

Thank you for the response.

May I please know if you were able to access the Unleashed dashboard through browser?

If yes, please share the screenshot of the Unleashed version details as referred in the previous post.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Mogonzalez80]

I can’t get to the dashboard because I don’t have the correct user name or password at this point 

[pinky_ruckus]

Hello @Mogonzalez80 ,

Thank you for the response.

Please try to use the default combination credentials as mentioned below to login to the Ap using browser or through app.

Please follow the steps and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Mogonzalez80]

 This is the dashboard. It was not taking me to the registration page, so what do I do now

[Mogonzalez80]

I see the old network which per the dashboard is listed as the master but with the new WiFi router the JayMogon would not longer be correct our new WiFi router is listed as Frontier 1651 with a new password associated with our new WiFi. How do I get that changed to the new one?