Showing results for 
Search instead for 
Did you mean: 

New ISP and now my APs are not working

New Contributor

I need help, I have no idea what I am doing and Im pretty sure I made things worse by trying. 

I got a new isp yesterday and they installed a new router. I have a ruckus icx and 2 aps. They kept wanting to show the old wifi and not the new. 

i deleted the old network in the ruckus app and now i cant add a new one. I have tried to reset the aps and follow the directions to set up a new network and i can get as far as generating the “” to show up but it wont connect and start the network setup. 

bout to lose my mind with the lack of ruckus support