New Home Purchase

[CWill3304]

Just purchased a home with 2 Ruckus APs installed previously. I have ATT installed in the cabinet next to the switch. What are my next steps?

[CWill3304]

[pinky_ruckus]

Hello @CWill3304 ,

Thank you for the response.

Before we can proceed further, we need to check few configurations on the Switch and which version the  Switch is  currently running.

Please follow the below steps and help us with the queries,

1.  To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

2. Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[CWill3304]

ruckus# 

  exit                 Ends the CLI session.

  help                 Shows available commands.

  quit                 Ends the CLI session.

  history              Shows a list of previously run commands.

  disable              Disables privileged commands.

  ping <IP-ADDR/DOMAIN-NAME>

                       Sends ICMP echo packets to an IP/IPv6 address or domain name.

  reboot               Reboots the controller.

  shutdown             Shut down ZoneDirector, to power on ZoneDirector again, press the power 

                       button. When the Status LED is lit steadily, you can then reconnect to 

                       CLI.

  set-factory          Set factory default.

  switch-ap            Set factory default.

  data-privacy         Excutes data-privacy command.

  config               Configures options and settings.

  logo                 Contains commands that can be executed from within the context.

  easyDpl-get-status   Get easy-deployment running status.

  easyDpl-disable      Debug command, please stop easy-deployment by Webpage. This command stops 

                       easy-deployment and disables tr069 function, may cause mechanism chaos when 

                       easy-deployment is after prepareimage status.

  debug                Manages system debug options.

  show                 Displays system options and settings.

  reset                Reset system options and settings.

  session-timeout <NUMBER>

                       Sets the CLI session timeout.

  ap-mode              Go to local AP's CLI from Master's CLI.

ruckus# enable

The command is not valid here.

can't execute "exit" by this way.

ruckus# 

[pinky_ruckus]

Hello @CWill3304 ,

Thank you for the response.

From the response you shared, I see that the Switch is already on enabled mode.

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[CWill3304]

this is VERY frustrating... is there anyone i can speak to to get faster results? This has turned into an all day event

this is my latest error message

MacBook-Air-2:~ gabbytom$ show version

-bash: show: command not found

MacBook-Air-2:~ gabbytom$ show flash

-bash: show: command not found

MacBook-Air-2:~ gabbytom$ 

MacBook-Air-2:~ gabbytom$ show version

-bash: show: command not found

MacBook-Air-2:~ gabbytom$ show flash

-bash: show: command not found