Network is gone/switch won’t reset

[Shanalee]

Title kind of says it all. I’ve reset a bunch of times. 

[Shanalee]

Nothing is working!!

[Shanalee]

I realize this is 2nd nature to you. But your step by step instructions actually don’t work

does not actually automatically recognize 

 

[Shanalee]

Hello??!! 

[Shanalee]

Nothing has worked and I’m looking at the software fix. I am not equipped to do this

[Shanalee]

The one laptop I have with a USB port won’t connect to the internet. So there’s that