Need to restart my Ruckus device (ICX 7150-C12P) few times a day.

[Elispirer]

Hello, 

We are losing the home internet few times a day and the only way to fix it is by restarting  my Ruckus device (ICX 7150-C12P) few times a day. How can I fix it? Same thing happened few years ago and I received a new router. Not sure what to do. Please help. Thanks.  Eli

[Elispirer]

This is what I am getting when typing NC 192.168.1.82 23

[pinky_ruckus]

Hello @Elispirer ,

Thank you for the response.

I understand that you are unable to access terminal through Telnet option.

Could you please confirm if you were able to access the GUI of the Switch using Switch IP address through the web browser?

Also, May I please know if you can arrange a Windows laptop to perform the commands?

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Elispirer]

Not sure what do you mean "Access the GUI of the switch.." When I am typing ssh admin@192.168.1.82, I am getting the attached box. 

Yes, i can use my wife's Windows laptop 

[pinky_ruckus]

Hello @Elispirer ,

Thank you for the response.

Once we identify the IP address of the Switch, we could access the RUCKUS ICX-7150-C12P Switch using a Web Browser.

Please click on Login option and try to access the Switch GUI using the login credentials.

Please use the default credentials that was shared in the previous post and confirm if you are able to access the Switch dashboard.

Please let me know if you have any queries in this regard.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @Elispirer ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.