Need switch 7150 replacement- previous home owner did not leave

[jgibbs56]

Where can I request a new 7150 switch to be sent to me?  I recently purchased a Lennar home and the previous home owner did not leave the switch 7150...  I tried to plug the Blue data cords into the wireless router - but there is no power to the Ruckus devices.

[Mayank]

Hi jgibbs56

Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

For Lennar accounts, we have a dedicated page where you can post your queries anytime

Please refer to the below link for Lennar homes.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/bd-p/lennar

Thanks

Mayank

[Imran_ruckus]

Hi @jgibbs56 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are looking to get a new RUCKUS ICX-7150-C12P Switch as your old homeowner did not leave the Switch.

You may try to contact the local authorized seller to purchase a new Switch.

For more details, please contact the authorized RUCKUS Seller through the link below. The team will be happy to assist you with the necessary information.

https://www.ruckusnetworks.com/partners/partner-locator/

If you have any further questions, please feel free to reach out.

Thank you again for your patience!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support