Need help with icx 7150-c12p

[Gabinhox]

hello, I recently purchased a lennar home with an ruckus system model icx 7150-c12p.

i can see the wifi signal, connect to it but i dont get any internet. I need help setting it up, so i can use it and be able to change the name and pw for the wifi

[Jayavidhya]

Hi @Gabinhox 

Greetings of the day,

Thanks for your detailed description,

To solve this issue please check whether all the devices are connected properly using the below link.

Here I will leave a short guide how to connect the devices properly : 

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Also please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Gabinhox]

hello there, thanks for the response, here are the pics of how everything is connected and light status. 

 

  

[Gabinhox]

i just did a test and it has a working internet connection. my following question is can i customize my wifi network ?

as of now it is named lennar and a bunch of numbers. and the pw is super hard to remember. can i customize it like i do with my router ?

thank you

[Gabinhox]

Good morning, i was able to fin how to customize the network. the problem i am having now is that connection drops every 5 min. when its working its perfect, giving me super high speeds, but then it dies for like 10 min until it gets internet again. i know is not my ISP because i quickly connect to my router and it has internet. and never drops. i tried logging into the unleashed website to see if i could upgrade the firmware but it just stays frozen on the checking for upgrade tab.

is there anything i could do ? i work form home and cannot be having connection drops every 5-10 min. also when the connection drops all the lights are still green. same as the pictures i sent. 

thanks