Need help configuring network in Lennar home I just bought

[Graham75]

I have plugged my xfinity router into the Ruckus base.  What are the next steps that I need to take in order to light us the Ruckus wireless network?

[Imran_ruckus]

Hi @Graham75 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you need assistance in setting up the RUCKUS devices in your recently moved Lennar Home.

Please refer to the mentioned RUCKUS Lennar Knowledge Base self-help article on RUCKUS Lennar Home devices Connectivity Setup and Configuration Guidelines.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Please let me know how that goes.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Graham75]

Hey Imran.  I am trying to do a factory reset but the LED lights won't stop blinking when I power on the unit?

[Imran_ruckus]

Hi @Graham75 

Thank you for your response and the update.

Please note that blinking LEDs during the factory reset process of the Access Points is expected behavior.

Kindly refer to the Access Point factory reset guide shared in my previous message for detailed instructions.

Let me know how it goes.

Thank you again for your continued patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Graham75]

Hey Imran, I was expecting that behavior, but they have been blinking for 8 hours straight now.  That is not normal right?