cancel
Showing results for 
Search instead for 
Did you mean: 

Need help configuring Ruckus APs in pre-owned Village Builder home

JacobKlutch
New Contributor

WhatsApp Image 2023-10-31 at 15.02.22_08b40e4a.jpgWhatsApp Image 2023-10-31 at 15.02.22_20a89fa1.jpgWhatsApp Image 2023-10-31 at 15.02.22_900a4829.jpgWhatsApp Image 2023-10-31 at 15.02.22_c7d5988e.jpgWhatsApp Image 2023-10-31 at 15.02.22_d6e47458.jpgDear Community,

I am struggling with poor Wi-Fi network in my home. I recently bought it and it comes with 3 Ruckus APs and one ICX7150. I tried to skim through several blogs but couldn't get any solution.

Please help me configure it. 

Thanks a ton,

Jacob. 

 

 

 

1 ACCEPTED SOLUTION

Hi @JacobKlutch 

Thank you for the response and for sharing the requested information.

As you mentioned, your Unleashed Access Points are on an old version 200.7.10.2.339. This is the reason you are unable to log into your Unleashed Application from your smartphone.

We suggest you upgrade your ALL RUCKUS R510 Access Points to version 200.14.6.1.203 which is recently released.

Please refer to the below videos for the Upgrade process:

RUCKUS Unleashed Online and Local Firmware Upgrade Configuration using Browser UI

https://www.youtube.com/watch?v=Kasvo2S3fhc&t=217s

Please refer to the below video showing the process of Local Upgrade. (If online Upgrade does not work)

https://www.youtube.com/watch?v=vCqiH2Aoxlk&t=66s

Please refer to the below screenshot to download the file for Local Upgrade:

https://support.ruckuswireless.com/software?filter=91#sort=relevancy&f:@source=[Software%20Downloads]

Once you upgrade your ALL Access Points, please uninstall the Unleashed application and install the updated one. And try to log in.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

17 REPLIES 17

Hi @JacobKlutch 

Thank you for the response and the update.

Please try to Upgrade using the Mozilla Firefox Web Browser on your Laptop.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Thank you so so much, Imran !! It worked !! 😂

Hi @JacobKlutch 

Thank you for the response.

Great!!! Good to know that the it worked. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great weekend ahead!!!

Did I answer your query? If yes, hit the Kudos button and also accept the answer as an Accepted solution.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.