I am struggling with poor Wi-Fi network in my home. I recently bought it and it comes with 3 Ruckus APs and one ICX7150. I tried to skim through several blogs but couldn't get any solution.
Please help me configure it.
Thanks a ton,
Jacob.
1 ACCEPTED SOLUTION
Hi @JacobKlutch
Thank you for the response and for sharing the requested information.
As you mentioned, your Unleashed Access Points are on an old version 200.7.10.2.339. This is the reason you are unable to log into your Unleashed Application from your smartphone.
We suggest you upgrade your ALL RUCKUS R510 Access Points to version 200.14.6.1.203 which is recently released.
Please refer to the below videos for the Upgrade process:
RUCKUS Unleashed Online and Local Firmware Upgrade Configuration using Browser UI
https://www.youtube.com/watch?v=Kasvo2S3fhc&t=217s
Please refer to the below video showing the process of Local Upgrade. (If online Upgrade does not work)
https://www.youtube.com/watch?v=vCqiH2Aoxlk&t=66s
Please refer to the below screenshot to download the file for Local Upgrade:
https://support.ruckuswireless.com/software?filter=91#sort=relevancy&f:@source=[Software%20Downloads]
Once you upgrade your ALL Access Points, please uninstall the Unleashed application and install the updated one. And try to log in.
Please check and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
