Need Technician Assistance – ICX 7150-C12P Boot Loop Issue

[eeeenz24]

Hello,
​My Ruckus ICX 7150-C12P switch is stuck in a boot loop (blinking orange to green every 10–15 minutes) and dropping my internet connection completely.
​I have performed over 10 manual factory pin-resets, but the issue persists.
​Please send a technician or assist me with an RMA replacement for this defective unit as soon as possible.
​Thank you,
Inna Louise Relloso

[Typo87]

Wait, how is this possible. We started having the same issue 2 nights ago. lennar home, 7150 in the basement, yellow light and dropping internet. I was here reading this post for ideas when I realized these are posts from the last day or two, also lennar people, with the exact same problem. I figured my Ruckus switch was just starting to fail. How can we all be having the same problem on the same day? We all suddenly need an RMA hardware replacement at exactly the same time? There has to be an explanation for this.

[eeeenz24]

Huh interesting

[mfalam84]

This seems like an issue resulting from some software update. Ruckus really needs to prioritize it and share a fix ASAP.