NO POWER AFTER OUTAGE LENNAR RUCKUS ICX-12P

[Kai]

Hello,

I was asked to make an additional post even though I’m having the same issues as others. I’ve done all of the recommended suggestions and it’s not working. No lights on the access point or the ruckus device. It used to work and I think the power outage killed it. I have stable internet on my other devices but this isn’t working at all.

 

 

 

[Jayavidhya]

Hi @Kai 

Greetings of the day,

For detailed understanding of the issue please confirm the LED status of the RUCKUS switch using the below guide.

RUCKUS LED Lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Best regards,

Jayavidhya

Lennar Home Community

[hdiyora]

Hi Jayavidhya, 

I have same issue described above , No lights on the access point or the ruckus device. i have performed several restarts but it is not working. could  you help ?

[Jayavidhya]

Hi @hdiyora 

Greeting of the day,

To avoid confusion with posts, please create a new case and provide the detailed description of the issue so that we can guide you properly.

Best regards,

Jayavidhya

Lennar Home Community 

[Kai]

There no lights on at all like I said.