NO INTERNET / NO POWER IN AP'S AFTER A POWER OUTAGE LENNAR RUCKUS ICX-12P

[asitsinghal]

My Rukus is not broadcasting any internet and there is no power in my AP's after a power outage. I tried to reboot and also tried the reset with connection to the console but no luck. I cannot upload pictures. Can you please help. 

[Kai]

We’re literally having the same issue. 

[asitsinghal]

Hello Imran Sanadi

Can you please give instructions to upgrade the software.

Thank you.

"To avoid these issues in the future, I would like to suggest upgrading your Switch to the latest stable version, as your current Switch is on the old version which is SPS08061a. Please let me know once you are done with the above process, to assist you with the upgrading of the Switch."

[Imran_ruckus]

Hi @asitsinghal 

Thank you for the response and the information you shared.

Great!!! Good to know that the Access Point power issue is now resolved.

Please follow the below steps to Upgrade your Switch to the latest stable version.

The recommended stable versions are 8095g (08.0.95g) or 8095j (08.0.95j)

The Upgrade path would be 8060>>8080f>>8095g OR 8095j

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3rd Option:

3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

As you can access CLI, I would suggest you follow the 2nd option.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Kai 

Greetings!!!

As mentioned before, this case is raised by @asitsinghal 

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.