NEW HOMEOWNER - previous owners had Ruckus Equipment

[GoreHome]

We have tried resetting the main Ruckus router box by using the youtube videos we found. The previous homeowners used the network and we are trying to gain access to the service. Does anyone know how to reset, test, wire, or whatever is needed to be done to gain access to the network?

Its disappointing to know they do not service Lennar homes any longer. Do you know why?

[Jayavidhya]

Hi @GoreHome 

Greetings of the day,

Thanks for your detailed description,

Based on your description it seems like you don't have access to the network. Please share the below details to understand the root cause of the issue.

Please share the LED status of the switch and the access points to check whether the devices are working properly or not.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Please check the whether the devices are connected properly as mentioned below.

 

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

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