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My icx7150-c12p switch wifi doest not show up after changing my internet modem

VictorL
New Contributor
I upgraded my internet modem. However, after that my wifi from icx7150-c12p switch does not show up anymore. I tried to restart the switch, but it is still not working. I called customer support and they instructed me to use this forum.
1 REPLY 1

pinky_ruckus
Moderator
Moderator

Hello @VictorL ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you have received a new modem from your Internet service provider and facing issues connecting to Ruckus network.

For guidance on setting up your system, please refer to the RUCKUS Lennar Knowledge Base self-help article linked below. The article includes detailed instructions for the setup process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Please let us know if you have any queries in this regard.

Should you require further assistance or have any questions, please do not hesitate to reach out.

Thank you once again for your patience and understanding.

 

 Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community