05-25-2023 08:03 PM
I noticed no internet and no light on my access points. Then i've check my Lennar SW/WLC displayed an amber light only to power cycle several times with no success of restoring the APs.
05-29-2023 05:49 AM
Hi @sangimus
Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email.
We will be exclusively supporting customers via this community forum support model.
I understand that the steps may be somewhat new, however, we cannot replace the chassis until you confirm that the hardware is damaged.
We have tried to create the guides as non-technical as possible, so that they are not difficult to follow; however, if you continue to have difficulty following the steps, I would recommend that you seek outside help or a technician.
Best regards,
Jayavidhya
Lennar Home Community